Shipping Policy

Thank you for choosing RollingMob.com. We’re committed to ensuring that your order reaches you quickly, safely, and efficiently. Please read our shipping policy below for full details on processing times, delivery windows, and shipping fees.

Order Confirmation & Tracking

Once your order is placed at RollingMob.com, you will receive an order confirmation email. When your order ships, we’ll send a second email containing your tracking number so you can follow your package in real time.

Your preferred shipping method can be selected during checkout on the Order Information page.

Order Processing Time

We process orders Monday through Friday. Orders are typically handled within 1–2 business days.

⚠️ Note:

  • Weekends and public holidays are non-operational and may cause slight delays.

  • During peak periods, processing may take up to 3 business days.

  • Orders with incomplete payment or incorrect shipping information may be delayed until all details are verified.

Shipping Method

All orders are shipped from our U.S. warehouse located at:
📍 1068 Farmington Ave, Farmington, CT 06032, USA

We use USPS as our standard shipping carrier.

Estimated Delivery Time

  • Processing Time: 1–2 business days

  • Shipping Time: 7–12 business days

  • Order Cutoff Time: 11:00 PM

Total delivery time = Processing Time + Shipping Time

Shipping Fees

  • United States (Continental): Flat rate of $5.99 per order

  • International Shipping: Flat rate of $7.99 per order (delivery time may vary by destination)

Tracking Your Package

You will receive an email with your tracking number once your order has been shipped.

If you haven’t received tracking details within 5 days, please contact us at [email protected]. Some carriers may take 2–5 business days to update their tracking systems.

Important Shipping Notes

  • Please double-check your shipping address before placing your order. Incorrect or incomplete information may cause delays.

  • If you need to change your shipping address, please email [email protected] within 24 hours of placing your order.

  • We are not responsible for delivery issues due to:

    • Incorrect addresses provided at checkout

    • Refused or unclaimed packages

    • Delivery marked as “completed” by the carrier but claimed as undelivered

    • Failed delivery attempts by the courier

Taxes & Duties

All international orders are shipped DDU (Delivery Duties Unpaid). This means import duties, customs fees, and local taxes are not included in your order total and will be billed separately by your local customs office or the shipping carrier.

RollingMob.com is not responsible for reporting or paying these additional charges. We recommend contacting your country’s customs authority for more information about potential fees before placing your order.

For any questions or shipping-related concerns, feel free to reach out to our team at:
📧 Email: [email protected]

Thank you for shopping with RollingMob.com – where style meets speed and reliability.